Privacy Policy

We are committed to being transparent about how we collect and handle your personal information.

We want you to have a clear understanding of how your Personal Data is used and processed. Our website is designed to support this, and we use a range of methods to keep you informed about how your Personal Data is handled.
Where specific details are relevant to you, we'll provide them at the appropriate time.
If you have any questions or need clarification on any legal limitations, we're happy to help. You can reach us at: info@fundhollowtrust.com

Your personal data will only be used for the purposes set out in this Policy.

We may process your personal data for a range of purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and carrying out administrative and business activities that support the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data:

To exercise your rights, contact us at any time to submit a request regarding your personal data. We can update or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are committed to accommodating your requests.

Protect Your Personal Data

While we cannot guarantee the absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy explains what personal data we collect about individuals, how we process it, and how it is shared with third parties and secured.
Personal data refers to information relating to an identified or identifiable individual — someone who can be identified directly or through a combination of information we hold or can reasonably access.
"Processing" covers any activity involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18, and we do not permit such individuals to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the context, we may request this directly from you, gather it by analysing how our services and channels are used, or receive it from our third-party partners.

You are not required to provide personal information to us. However, choosing not to do so may prevent us from delivering our services or granting you access to the website.

You are not required to provide us with personal data. However, choosing not to may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (including IP address, access date, and access time), language settings, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: With your consent. We may disclose your personal data to third parties where you have given us your prior written consent to do so. Service providers. We may share your personal data with trusted third-party service providers who assist us in operating our business and delivering our services. These providers are authorised to use your personal data only as necessary to perform services on our behalf and are required to keep it confidential. Legal and regulatory obligations. We may disclose your personal data where required by law, regulation, or court order, or where necessary to comply with a request from a regulatory or government authority. Business transfers. In the event of a merger, acquisition, restructure, or sale of all or part of our business, your personal data may be transferred to the relevant third party as part of that transaction. We will notify you of any such transfer and any resulting changes to this policy. Protection of rights. We may disclose your personal data where we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or respond to a government request. International transfers. Where your personal data is transferred to a third party located outside Australia, we will take reasonable steps to ensure it receives a level of protection consistent with applicable Australian privacy law. We do not sell your personal data to third parties.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers and user experience analytics services. You may also request that we transfer specific Personal Data to third-party trading platforms of your choosing. In such cases, your Personal Data will be shared with those platforms and will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with related entities or business partners where doing so enables us to maintain, enhance, or improve the products and services we offer our customers. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, government, or other competent authorities. We may also share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any entity within its group — in connection with a proposed or completed transaction, including the transfer or sale of assets, or any merger, restructuring, consolidation, or insolvency event involving the Company or any group company.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these services are operated by external providers and may collect data about you independently, under their own privacy policies. Third-party services we may use include analytics tools, advertising networks, and embedded content providers. When you interact with our website, these services may place cookies on your device or collect information such as your IP address, browser type, and browsing behaviour. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of some features on our website. By continuing to use our website, you consent to the use of cookies and third-party services as described in this section. For full details on how we and our third-party providers handle your data, please refer to our Privacy Policy.

We may engage third-party service providers, such as advertising networks and analytics companies, to support the operation of our website. These providers may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit our website. We use cookies to understand your browsing preferences, maintain your settings, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device after your browser is closed and allow the website to recognise you as a returning user, making it easier to resume your activity on the site.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. Access to your personal data is restricted to employees, contractors, and third parties who have a legitimate business need to process it. All such parties are bound by confidentiality obligations and will only process your personal data on our instructions. Where we have provided you with a password or login credentials to access certain parts of our website or services, you are responsible for keeping those credentials confidential. Do not share them with anyone. While we take reasonable steps to protect your personal data, the transmission of data over the internet is not completely secure. We cannot guarantee the security of data transmitted to our website; any such transmission is at your own risk. Once we receive your personal data, we apply strict procedures and security measures to prevent unauthorised access. We will notify you and any applicable regulatory authority of a suspected data breach where we are legally required to do so.

We have implemented appropriate organisational and technical measures to protect personal data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that personal data will be maintained with complete security at all times, nor can we accept liability for any incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where legal or regulatory obligations require it, we may be required to disclose personal data to third parties, including public authorities. We have no control over the security measures applied to your personal data by those third parties in such circumstances.
The transmission of personal data over the internet cannot be guaranteed to be fully secure. We cannot ensure the security of personal data you transmit to us online.

11. Hyperlinks to Third Party Websites

Our website contains links to third-party websites and applications. These sites and apps are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party site or app, we recommend reading its privacy policy carefully before sharing any Personal Data with them.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed of how we handle your information. Continued use of our services after any changes are posted constitutes your acceptance of the updated Policy.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend limiting the personal data you share with them.

13. Your rights with respect to your personal information

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on the types of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit your request by email to the address below.
Access Rights
The Company can verify that your Personal Data is being processed and, where it is, provide you with access to that data.
We will supply an electronic copy of the Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request would be detrimental to the rights or freedoms of another person, the Company may refuse or limit its response.
Right to Rectification
The Company will correct inaccurate Personal Data upon request. You may also request that incomplete Personal Data be completed, having regard to the purposes for which it is processed.
Right to Erasure
This right applies where: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) Personal Data is unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, for the protection of the rights of another natural person, or on grounds of significant public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used format.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising this right does not affect your right to erasure, and it does not infringe upon the rights or freedoms of others.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests, or that relate to the establishment, exercise, or defence of legal claims, we will cease processing.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to oversee the protection of individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit the rights described in this section.
We will respond to requests made under this section within one month of receipt. Where necessary, this period may be extended by up to two additional months depending on the complexity and volume of requests. We will notify you of any extension within one month of receiving your request, along with the reasons for the extension.
Unless otherwise provided under this section, information provided in response to a valid request will be supplied free of charge. Where requests are manifestly unfounded or excessive, particularly where they are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
Where we have reasonable doubt as to the identity of the person making a request, we may ask for additional information to verify that identity.